Privacy Policy

Privacy Policy

Effective Date: [19-12-2024]

Liberty Solar Solutions is committed to protecting the privacy of our customers, website visitors, and partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable data protection laws. By using our services or visiting our website, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name, address, phone number, and email address.
  • Payment information (e.g., credit card details) for processing transactions.
  • Identification or business information for service agreements.

B. Non-Personal Information

  • IP address, browser type, and operating system.
  • Website usage data, including pages visited and time spent on our site.

C. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and gather analytical data. You can manage cookie preferences through your browser settings.


2. How We Use Your Information

The information we collect is used for the following purposes:

  1. Providing Services: To process orders, deliver products, and manage installations and maintenance.
  2. Customer Support: To respond to inquiries and resolve issues.
  3. Marketing and Communication: To send promotional materials, updates, and newsletters (you may opt out at any time).
  4. Improving Services: To enhance our products, website functionality, and user experience.
  5. Legal Compliance: To comply with legal and regulatory requirements.

3. How We Share Your Information

Liberty Solar Solutions does not sell, rent, or trade your personal information. However, we may share your information with:

  1. Service Providers: Third-party contractors or suppliers who assist in delivering our services (e.g., payment processors, delivery services).
  2. Legal Authorities: When required to comply with legal obligations or to protect our rights and property.
  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. Measures include:

  • Secure servers and encryption for payment processing.
  • Restricted access to personal data.
  • Regular security audits and updates.

While we strive to protect your information, no method of electronic storage or transmission is 100% secure.


5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  1. Access and Correction: Request access to your personal information and correct inaccuracies.
  2. Data Deletion: Request the deletion of your personal information, subject to legal obligations.
  3. Opt-Out: Opt out of marketing communications or withdraw consent where applicable.
  4. Data Portability: Request a copy of your personal information in a commonly used format.

To exercise these rights, contact us using the information provided below.


6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.


7. Third-Party Links

Our website may contain links to third-party websites. Liberty Solar Solutions is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing your information.


8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.


9. Updates to This Policy

Liberty Solar Solutions reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website with the updated effective date.


10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

  • Email: info@libertysolar.ng
  • Phone: +2348060179347
  • Address: 60, Urude Road, Ozoro, Delta State

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